Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 60-day satisfaction guarantee on all Superfeet products. If you aren't feeling the comfort, we make it easy to start a return or exchange for a different size or style.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Follow the prompts to generate a pre-paid shipping label and a packing slip, which will be sent directly to your email address for easy printing.
- 3.Pack and Ship
Securely package your items in their original box, include the packing slip, and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.